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Questions about the Wild account

How can I create my Wild account?

Click on “Log in” and then on the “Create account” tab on the right. You can then enter your information and your account is created.

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How do I update my data in my Wild account?

To change the data stored in your account, log in to our online store using the “Login” button. Under “Account details” you can change your name, telephone number and passport details.

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How can I change my e-mail address?

To change your e-mail address, please contact our customer service.

You can reach customer service at the following telephone number: +41 61 279 90 00 or by e-mail using our contact form.

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I want to know what data Dr. Wild & Co. AG has stored about me, what do I need to do?

In this case, please contact our customer service.

You can reach customer service on the following telephone number: +41 61 279 90 00 or by e-mail using our contact form.

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I have forgotten my password or would like to change it, how can I do this?

If you can’t remember your password, you can click on “Forgot your password?” under “Login“. Then enter your e-mail address and we will send you a link to reset your password.

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